For available items, if you order before 1 pm local time, we will ship your items on the same day. If you order above 1 pm, we will ship it on the following day; For out-of-stock items, it will take at least 2 to 5 business days for the items to be available and the shipping process will take 1 to 5 business days (depends on the amount, the delivery provider, and delivery address)
Return & Exchange Policy
We always try to strive to provide the best products and the perfect service to our customers. However, if in any reasons you are not happy with your purchase, please don’t hesitate to contact us directly through website chat or WhatsApp on +6282137570023. We will be gladly assisting you to return and/or replace your items for you.
For any undamaged product, simply return it with its included accessories and packaging along with the original receipt (or gift receipt) within 7 days of the date you receive the product, and we will exchange it or offer a refund based upon the original payment method. In addition, please note the following: (i) Products can be returned only on where they were originally purchased; and (ii) Service fee might be applied.